What You Need to Know About Watch Warranties

All watch brands offer a warranty with their timepieces. Many offer a one-year warranty, while others offer two or three years. It is rare that a brand offers more than three years, but it does happen.

Exactly what a warranty offers you varies company by company. Some guarantees and warranties cover repairs of any sort; others are more selective. It is always a good thing to know what type of warranty is offered with the timepiece you are buying. Our associates are always pleased to review the warranty, but if you are looking around, here are a few important things to know about a warranty.



-- How long is the warranty? One to two years is the norm.

-- What exactly will the warranty cover? Most warranties will cover manufacture defects and/or material defects, but will not cover repairs needed due some sort of accidental breakage. Sometimes the warranty will only cover the case and movement, not the crystal, dial or strap. You need to know what is covered.

-- If there is a repair needed on the watch, will it be fixed by the brand itself, or by a third party? The answer to this question often impacts the amount of time you will be without your watch. Shipping a timepiece to the brand's service center, if it is not in the USA, can add weeks to the process simply because of the vast amounts of paperwork involved and because of customs regulations.

-- Is the warranty void if repairs are not carried out by authorized service centers?Often, if a watch is repaired without going through the proper channels and service centers, the warranty becomes void, because the brand does not know if the service or repair was done to its standards.

If you have any questions at all about a warranty, we are here to help.

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